Returns & Exchanges

At Southern Exchange Company, we want you to love your purchase; if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided through the portal and securely package your items in their original shipping container.

  • 3.
    Drop Off Package

    Deliver your package to the nearest authorized carrier location; keep your tracking receipt for proof of shipment.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.