Returns & Exchanges
At Southern Exchange Company, we want you to love your purchase; if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original shipping container.
- 3.Drop Off Package
Deliver your package to the nearest authorized carrier location; keep your tracking receipt for proof of shipment.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
